Taking Care of the Tanglewood Family During COVID-19

As we all know, the challenges set forth by COVID-19 are many—especially as they pertain to the health and happiness of senior citizens in our community. To put our residents, our residents’ families, and our employees at ease—and to clarify some unpleasant news you may have seen in the media—we are inviting you to read about our plans, procedures, and hopes for the future.

  1. We are not a nursing home.

All Tanglewood Group residences—Tanglewood Manor, Memory Garden, The Magnolia, and Field of Dreams—are not nursing homes. Rather, our assisted living residences are communities of residents and staff members who live and work together as family.

  1. What’s the difference?

Nursing homes are medical facilities that provide skilled care for illnesses and require a medical director on staff. Our assisted living residences, on the other hand, are built on a social model of living. While some of our residents may be limited in some physical or mental capacity, they do not require daily medical care. In short, our assisted living residences are places where people can thrive in vibrant, social settings.

  1. We are living our best lives!

While the general public may be suffering from social isolation and its associated detriments, our residents are encouraged to engage each other and our staff from a safe and healthy distance. To support emotional and mental health, which is of the utmost importance during this time, we are continuing to promote social interactions among our assisted living communities. When we encourage meaningful connections among our residents, we are supporting healthy minds and happy hearts that allow us to thrive.

  1. We are social distancing.

We are teaching and encouraging the importance of social distancing. To be clear, our residents are eating at a safe distance from one another in the dining room. Activities, which are critical to everyone’s mental health, also meet social distancing rules. As of March 13—when we were directed to suspend visitations—our residents have been freely using Skype to communicate with their families. Finally, all facility deliveries are dropped in a remote, non-resident area.

  1. We have a current health rate of 100%.

We are both grateful and proud to report that we have not experienced a single positive case of COVID-19 at any of our facilities to date. Thankfully, our residents and staff alike are adhering to the necessary guidelines as set forth by the Department of Health. We are hopeful that our healthy streak will continue as we, like so many others, endure this global pandemic.

  1. We adhere to NYSDOH Guidelines for Assisted Living Residences.

If we experience a case of COVID-19, each of our facilities is uniquely positioned to respond based on its physical blueprint and census. In one way or another, all facilities have designated areas for isolation and the necessary protocol to follow. Residents who become ill will receive all meals and medications from the privacy of their own rooms.

  1. We are acting cautiously and conscientiously.

To avoid cross-contamination, staff members will be designated to a resident’s private room, will not be permitted to enter any other area of the facility, and access a specific point of entry and exit for the duration of the illness. 

  1. We are gearing up and staying educated.

To stay prepared, we are procuring personal protective equipment (PPE) and developing training competencies for employees to properly use, remove, and dispose of such equipment.

  1. We are grateful. We are here for you.

We of course hope and pray that all our precautions see us through these troubled times without experiencing a case of COVID-19. What’s more, we invite you to reach out with any questions, comments, or concerns during this time. We are thankful for your thoughts and we appreciate your support!


For inquiries, please contact us.

The safety and security of our current and future residents is our top priority. We are admitting new full-time residents after a professional health screening. Employment opportunities are also available. Due to COVID-19, all visitation is currently suspended until further notice.Learn more.
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